WHAT WE DO

Not for the day something fails. For all the years after.

You know something has to change. We know what first. Nobody calls us in an emergency. They call because the institution should work better than it does, and no one has had time to see the whole of it. We see it first. Then we bring what you already have up to date and make it work as one, so nothing depends on one person remembering.

/what-we-doCultureOS Labs · 2026

TWO WAYS TO BEGIN

Some arrive with a project. Others with a weight.

Either way, the first conversation costs nothing, and the plan is yours to keep.

01

The project.

You already know what needs to change: the website, the collections record, the server that has become a risk. Name it. We scope it, do it properly, and hand it back working.

02

The weight.

Nothing has failed, and yet the days run longer than the work should require. We spend a few weeks alongside the team, follow how the work actually moves, and draw a map of the institution. The plan begins wherever the most time is being lost.

THE SERVICES

Digital Transformation. Infrastructure Upgrade. Diagnostic.

CONNECT

Digital Transformation

The systems people touch every day: website, CMS, newsletter, donor records, volunteers, social tools. Rebuilt to work together.

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SECURE

Infrastructure Upgrade

The systems nobody sees until they fail: servers, cloud, backups, accounts, security. Moved, secured, documented.

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WHERE TO START · FROM $15,000

Diagnostic

You don’t know where to start. We do. A few weeks inside the institution, ending in a plan you can carry out with or without us.

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HOW WE WORK

Four steps. The fourth is optional.

For a defined problem, the diagnostic is short. For a tired team, the diagnostic is the work.

HOW WE BUILD

For a lean team. Built to scale.

Everything we set up assumes you will grow. Five people today, fifty in a few years: the tools, the permissions, the data, the costs are chosen so that nothing has to be torn out and rebuilt on the way up.

01

Ready to scale

Tools, permissions, and data that hold at five people and at fifty.

02

Nonprofit-priced

The most capable option inside what you can carry, not the most expensive one.

03

Never dated

Current, well-supported technology only. Nothing that is old in three years.

04

Meticulous

Nothing switched off until the old record and the new one agree.

We work the way we advise. Systems we supervise carry the searching, drafting, testing, and documenting; people who know the field review every decision. A practice this size can therefore take on this scope, and keep its price within reach of a nonprofit.

IN PRACTICE

One institution. Front to back.

Tom of Finland Foundation. Delivered work stated as fact, without figures. The Labs half carries its status.

01

Digital Transformation · delivered

Web hosting renewed. CMS rebuilt on a platform the staff edits directly. Donor management software introduced. Volunteer management, newsletter platform, and social media tooling replaced and connected.

One login fewer, one spreadsheet fewer, one person no longer the only one who knows.
02

Infrastructure Upgrade · delivered

Aging local server recovered and its applications restored. Migration to the cloud, validated file by file. Backup architecture with offsite copies and tested restores. Accounts, permissions, and access security rebuilt.

The institution survived the move, and can prove it.
RESEARCH PILOT pilot

Labs · in pilot

Collections management established as the groundwork for catalogue research. A catalogue raisonné methodology in exploratory pilot: machines search, transcribe, match, and reconstruct; the Foundation’s scholars decide.

RESEARCH PILOT
Results, including failures, will be published. No percentage before it is measured.

THE DIAGNOSTIC LOOKS AT

Every corner of the institution.

A diagnostic looks at all of it. Not because everything is broken, but because time leaks from the places nobody is watching.

  • 01 Money & compliance — grant reporting · restricted funds · budget reconciliation · recurring giving · membership renewals · acknowledgment letters · donor records · the 990 · audit binder · accounting sync · pledge tracking · matching gifts
  • 02 Collections & archive — collections database · digitization · file naming · digital preservation · rights & reproduction · image requests · loans · condition reports · registrar workflow · provenance inquiries · collector correspondence · the catalogue raisonné
  • 03 People & governance — board packets · resolutions · policy versions · conflict-of-interest forms · volunteer scheduling · intern onboarding · staff handbook · institutional memory · succession · contracts · renewals · who owns this task
  • 04 Public — the website · the CMS · the newsletter · social media · events · ticketing · the shop · press kit · high-resolution images · artist biography · accessibility · what AI says about you
  • 05 Security & continuity — accounts & permissions · offboarding · password manager · two-factor · backups · restore testing · disaster recovery · phishing · cyber insurance · the old server · the one person who knows

START HERE

What is your institution carrying?

Book a first conversation. It costs nothing.